Privacy
Policy.
This Privacy Policy describes how ZEALOTS collects, uses, and protects your personal information when you use our services at zealots.com.au. By using our site, you agree to the collection and use of information in accordance with this policy.
Introduction
This Privacy Policy describes how we collect, use, and protect your personal information when you use our services. At ZEALOTS, we are committed to ensuring your privacy is protected in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Personal Information We Collect
We collect information you provide directly, including name, email, address, payment details, and browsing data.
- Name, email address and phone number
- Billing and shipping addresses
- Payment details — processed securely, full card numbers never stored
- Order history and purchase details
- Browsing and website usage information
- Communications and enquiries you send us
How We Use Your Personal Information
We use your information to process orders, improve our services, communicate with you, and comply with legal obligations.
- To process and fulfil your orders including custom teamwear
- To communicate about your order status, shipping and delivery
- To improve our website, products and customer experience
- To send marketing communications — only with your consent
- To comply with legal and regulatory obligations
- To detect and prevent fraud or security issues
Sharing Your Personal Information
We may share your information with service providers, payment processors, and as required by law. We never sell your data.
| Party | Purpose | Location |
|---|---|---|
| Shopify Inc. | E-commerce platform & order management | Canada / USA |
| Payment processors (Stripe, PayPal, Afterpay) | Secure payment processing | USA / Australia |
| Australia Post / CouriersPlease | Order delivery & tracking | Australia |
| Google Analytics | Website analytics | USA |
Cookies
We use cookies and similar technologies to enhance your experience, analyse usage, and personalise content.
- Essential cookies: Required for core site functionality including your cart
- Analytics cookies: Help us understand how visitors use our site
- Marketing cookies: Used to show relevant advertising
- Preference cookies: Remember your settings across visits
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal requirements. When your data is no longer needed, we securely delete or anonymise it.
Your Rights
You have rights to access, correct, delete, or export your personal data. Contact us to exercise any of these rights and we will respond within 30 days.
Office of the Australian Information Commissioner: www.oaic.gov.au — 1300 363 992
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice on our website. Continued use of our site after changes are posted constitutes acceptance of the updated policy. Last updated: November 5, 2025.
Contact Us
For any privacy-related questions or requests, please contact us at info@zealots.com.au or visit our Contact Us page. We will respond within 30 days as required by law.
We're an
Open Book.
Your data is safe with us. Reach out any time and we'll walk you through anything.