We do have restock notifications! If a product is coming back in stock, simply click on the size ofthe product you're wanting to be notified of and a button should appear that says once somecome back in stock, it will send you an email to notify you

o keep your ZEALOTS sportswear in top condition, follow these care instructions: Washing: Machine wash in cold water (30°C or below) with similar colors Detergent: Use mild detergent and avoid bleach or fabric softeners Drying: Air dry or tumble dry on low heat. Avoid high heat to prevent shrinkage Ironing: If needed, iron inside out on low heat. Avoid ironing directly on logos or custom prints

Storage: Store in a cool, dry place away from direct sunlight Special care for custom embroidery and prints: Turn garments inside out before washing to protect custom designs Avoid wringing or twisting items with embroidery Do not dry clean unless specifically indicated on the care label Following these guidelines will help maintain the quality, color, and fit of your cricket, football, netball, or other sports apparel for seasons to come.

Finding your perfect fit is easy with our size guides, including size charts. Each product page includes a detailed size chart specific to that item. Click on the "Size Guide" link near the size selector. Measurements: We recommend measuring yourself and comparing the results to our size charts, rather than relying solely on your usual size, as sizing can vary between brands and styles.How to measure:Chest: Measure around the fullest part of your chest, keeping the tape horizontal. Waist: Measure around your natural waistline. Hips: Measure around the fullest part of your hips. Inseam: Measure from the top of your inner thigh to your ankle

Between sizes? We generally recommend sizing up for a more comfortable fit, especially for sportswear. Team orders: For bulk team orders, we can provide sample garments to help ensure the right fit for your entire team.Still unsure? Contact our team at [your email/phone] and we'll help you find the perfect size for your sport and playing style.

Using your ZEALOTS gift card is simple: Online purchases: Add items to your cart and proceed to checkoutOn the payment page, look for the "Gift card or discount code" field Enter your gift card code and click "Apply" The gift card balance will be deducted from your order totalIf your order exceeds the gift card value, you can pay the remaining balance with another payment method

Gift card balance: You can check your gift card balance by entering the code in the gift card balance checker on our websiteIf your purchase is less than the gift card value, the remaining balance stays on your gift card for future useImportant notes: Gift cards never expire Gift cards can be used multiple times until the balance reaches zero Gift cards cannot be redeemed for cash Treat your gift card code like cash - keep it secure and don't share it publiclyNeed help? If you're having trouble applying your gift card, please get in touch with us at [your email] with your gift card code and we'll assist you.

We do have restock notifications! If a product is coming back in stock, simply click on the size ofthe product you're wanting to be notified of and a button should appear that says once somecome back in stock, it will send you an email to notify you

Yes! We accept returns and exchanges at our physical location. In-store returns and exchanges: Bring your item(s) along with your proof of purchase (order confirmation email or receipt). Items must be unworn, unwashed, and in original condition with all tags attached. Returns and exchanges are accepted within 30 days of purchase (or your specific timeframe)

Custom or personalised items: Please note that custom team wear, embroidered items, or personalised products cannot be returned or exchanged unless they are found to have a manufacturing defect. Questions? Our team is here to help! Contact us at [your email address] or visit us during our business hours.

Getting a return shipping label is easy: For returns: Contact our customer service team at [your email] or [your phone number]Provide your order number and reason for returnWe'll email you a prepaid shipping label within 24 hoursPrint the label and attach it to your packageDrop off your package at any [Australia Post/courier service] locationAlternative option: Log into your account on our websiteGo to "Order History" and select the order you want to returnClick "Request Return" and follow the prompts to generate your shipping labelImportant notes: Return shipping is free for faulty or incorrect itemsFor change of mind returns, a [shipping fee amount] may be deducted from your refund (or specify if you offer free returns)Keep your tracking number until your return is processedDon't have a printer? Some courier locations can print labels for you, or you can display the digital label on your phone at select drop-off points. Need help? Our team is here to assist you with the return process. Contact us at [your email address or phone number].

We're sorry you received a defective item! Here's how we'll make it right: Immediate steps: Contact us within 7 days of receiving your order at [your email] or [your phone number]Provide your order number and a brief description of the defectInclude photos of the defective item (showing the issue clearly) - this helps us process your claim fasterWhat happens next: We'll review your claim within 24-48 hoursYou'll receive a prepaid return shipping label via emailOnce we receive and inspect the item, we'll offer you: A full replacement (shipped priority at no cost)A full refund to your original payment methodStore credit for the full amount plus a discount on your next order

For custom team orders: If a defect occurs in your custom or bulk order, we'll work with you to resolve it promptly, including rush replacement if needed for upcoming matches or events. Quality guarantee: All defective items are covered under our quality guarantee. You won't be charged for return shipping on defective items. Replacements are prioritised and shipped as quickly as possible. We stand behind our products! Your satisfaction is our top priority, and we'll do everything possible to resolve the issue promptly.

Delivery times vary depending on your location and the type of order: Standard orders (in-stock items): Processing time: 1-3 business days. Metro areas (Sydney, Melbourne, Brisbane): 3-5 business days. Regional Australia: 5-7 business days. Remote areas: 7-10 business daysCustom and team orders: Production time: 2-4 weeks, depending on customisation complexityDelivery: Plus 3-7 business days shipping after production'll provide an estimated completion date when you place your order

Express shipping: Available for in-stock items at checkout. Metro areas: 1-2 business days. Regional areas: 2-3 business days. Tracking your order: You'll receive a tracking number via email once your order ships. Track your package anytime through the link in your shipping confirmation email. Delays:During peak seasons (start of sports seasons, holidays), delivery may take slightly longer. We'll notify you of any unexpected delays. Need it urgently? Contact us at [your email/phone] and we'll do our best to accommodate rush orders when possible.