Legal

Terms of
Service.

Last updated: November 5, 2025
Governing: NSW, Australia
Please Read Carefully

These Terms of Service govern your use of the ZEALOTS website (zealots.com.au) and the purchase of our products. By accessing our site or placing an order, you confirm that you have read and agree to be bound by these terms.

Acceptance of Terms

By accessing or using zealots.com.au, you confirm that you are at least 18 years of age (or have the consent of a parent or guardian) and agree to these Terms of Service and our Privacy Policy.

We reserve the right to update these terms at any time. Continued use of the site following any changes constitutes your acceptance of the revised terms.

Products & Orders

All orders placed through zealots.com.au are subject to product availability and acceptance. A binding contract is formed only when we send you an order confirmation email.

Order Accuracy: You are responsible for ensuring all order details are correct before submitting.

Custom Orders: Custom and made-to-order items enter production only after you have approved the design proof in writing. Once approved and production begins, the order cannot be cancelled or modified.

Right to Refuse: We reserve the right to cancel any order at our discretion. Any payment received will be fully refunded.

Pricing & Payment

All prices are listed in Australian Dollars (AUD) and include GST where applicable. Shipping costs are calculated at checkout.

  • We accept Visa, Mastercard, Amex, PayPal, Afterpay, and bank transfer for bulk orders
  • All transactions are secured through encrypted, PCI-compliant payment gateways
  • ZEALOTS does not store your full payment card details
  • Prices are subject to change — confirmed order prices are binding
  • In the event of a pricing error, we will contact you before processing

Shipping & Delivery

We ship to all regions within Australia via Australia Post and other reliable carriers. All shipments are tracked and you will receive a tracking number by email once your order ships.

Duties and taxes may apply to international orders and are the responsibility of the buyer. For full details visit our Shipping page.

Returns & Refunds

Our full returns and refunds policy is on our Return & Refund page. In summary: eligible stock items may be returned within 30 days of purchase in original condition with receipt. Custom and personalised items are non-returnable unless faulty.

Intellectual Property

All content on zealots.com.au — including text, images, logos, product designs and software — is the intellectual property of ZEALOTS and is protected under Australian copyright law. You may not reproduce or use our content without express written permission.

The ZEALOTS name, logo and brand marks are trademarks of ZEALOTS Sports. Unauthorised use is strictly prohibited.

Limitation of Liability

To the maximum extent permitted by law, ZEALOTS liability for any claim is limited to the amount paid for the relevant product or service. We are not liable for indirect, incidental or consequential loss, or events outside our reasonable control.

Australian Consumer Law

Nothing in these Terms limits your rights under the Australian Consumer Law. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures you are entitled to a replacement or refund.

Governing Law

These Terms of Service are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

Contact Us

Questions about these Terms? Contact us at info@zealots.com.au or visit our Contact Us page.

Questions about our terms?

Let's Talk
It Through.

Our team is happy to clarify anything. Reach out any time.